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Joy T.

I hired Raleigh Woodworks to create doors for my office. When working with them, I appreciated the online intake form where I put in ideas and uploaded inspiration links/photos. Raleigh Woodworks also follows a COVID protocol and all installers wore masks while working in the home. After coming out and doing an initial measure, there is a 50% deposit required to book and get on the schedule. When I booked over the summer, there was a 3-month wait period, so be prepared to potentially have a to wait a few months. Their office point of contact, Bobbie, was very communicative throughout the process, giving an update on the estimated install date. They also will send pictures during the build and reach out to you about hardware and color to be sure you are getting what you want.

The day of the install, we had four team members come and it only took a few hours for them to install the double doors. They also make sure you're satisfied and their work comes with a 1 year warranty. I was unsure about the mullion design that I wanted and in the end, they suggested that the could lay out a few options while on site the day of the installation, which was very helpful, as I'm a visual person. In the end, we felt that the doors were too small for the planned mullions and we went without them. Another added bonus is that they design the doors so at the top, there is a removable piece in case the glass breaks or you want to switch it out, the glass just comes out in one piece. This is a nice option that I didn't think of, but helpful so that if there is an issue with the glass, one doesn't have to replace the entire door.

We are happy with the doors and would recommend Raleigh Woodworks to others. To note, the final balance is due within 24 hours of the completion of the project, or a 1% late fee is charged each day thereafter.

Joy T.

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